Registration No. 4050114891Registered NDIS support in Point Cook and Wyndham
Support that fits your life, not the other way around. Person-centred NDIS support across Point Cook, Wyndham and Melbourne's west, and in every state and territory: from Supported Independent Living and SDA to daily living, complex care and getting home from hospital.
- Response within 24 hours
- Screened, trained workers
- Free meet-and-greet
Start here
How can we help you today?
I'm a family member or carer
Understand your options and get peace of mind for someone you love.
Support for familiesI'm a support coordinator
Fast referrals, clear service agreements and responsive intake.
Coordinator referral hubFind local support near you
Our services
Support for every part of your life
Flexible NDIS supports built around your goals, from a home of your own to getting out of hospital and back into your community.
Supported Independent Living
24/7 support in shared homes, so you can live with independence, safety and good company.
Learn moreComplex Care 24/7
High intensity and complex physical support, delivered by trained and nurse-supervised teams.
Learn moreHospital Discharge
Hospital to home transition support, including clinical transition into SIL.
Learn moreShort Notice Placements
Urgent accommodation and support when living arrangements change suddenly.
Learn moreDaily Living Support
Personal care and everyday independence skills, at your pace and your way.
Learn moreCommunity Participation
Social and community connection: sport, classes, volunteering and friendships.
Learn more
- Participants supported
- 360+
- Trained support workers
- 500+
- Support in our homes
- 24/7
- Would recommend us for compliance and person-first care
- 99%
99% recommendation rate from our 2026 participant survey.
Real stories
Outcomes that matter to the people we support
“For the first time, I choose what my week looks like. My support team helped me join a basketball club, and now I have mates I see every Saturday.”
Housing & vacancies
A home that feels like yours
Current SIL, short-term and medium-term accommodation vacancies.
Vacancy availableSIL4 Alisma Avenue, Deanside
Alisma House · 2 participant rooms
SDA: High Physical Support
- Private accessible ensuite in each room
- Ceiling hoist fittings
- Accessible spa bath with hoist
- Overnight support
Vacancy availableSIL42 Litoria Drive, Deanside
Litoria House · 2 participant rooms
SDA: High Physical Support
- Bedrooms over 25% larger than standard SDA rooms
- Private accessible ensuite in each room
- Accessible spa bath with hoist
- Overnight support
Representative photoVacancy availableSILPoint Cook
Supported Independent Living · 2 of 4 rooms
SDA: Improved Liveability
- Private ensuite
- Near shops & transport
- 24/7 support
Getting started
Starting with us is simple
No pressure, no jargon. Just a conversation about what you need.
- 1
Get in touch
Call, chat or send a referral. We'll respond within 24 hours.
- 2
Meet & plan
A free meet-and-greet to understand your goals, culture and NDIS plan.
- 3
Match your team
We match workers by skills, language, gender preference and interests.
- 4
Review & grow
Regular check-ins to make sure support keeps working for you.
Quality & safeguards
Safe, accountable, and always on your side
As a registered provider with the NDIS Quality and Safeguards Commission, we meet strict standards for how support is planned, delivered and reviewed.
Registration No. 4050114891ABN 32 641 167 133View on the NDIS Provider Register
Registered NDIS Provider
Registration No. 4050114891 with the NDIS Quality and Safeguards Commission, audited against the NDIS Practice Standards.
Screened & trained workers
Every worker holds NDIS Worker Screening, first aid and ongoing training.
Your rights, protected
Clear complaints, incident management and safeguarding processes.
Culturally safe support
Multilingual workers and interpreter access for every family.
Careers
Do work that matters, with a team that has your back
We're hiring support workers, team leaders and SIL coordinators across Wyndham.
- Above-award pay & salary packaging
- Paid training & Cert IV pathways
- Wellbeing support & flexible rosters
Understanding the NDIS
Guides & resources
- NDIS guide
What is the NDIS, and how does it work?
A plain-English guide to the National Disability Insurance Scheme: who can apply, how to apply, what it funds, how plans are managed, and what's changing to 2028.
8 min read - NDIS guide
SIL, SDA and ILO: what's the difference?
Supported Independent Living, Specialist Disability Accommodation and Individualised Living Options explained side by side, plus medium-term accommodation and onsite shared support.
6 min read - NDIS guide
How to get SIL funding in your NDIS plan
Who the NDIA funds SIL for, the evidence you'll need, how the amount is worked out, and what to do if your needs change or you disagree with the decision.
5 min read
FAQs
Questions about funding, referrals and vacancies
Can't find your answer? Call us on 1800 328 885.
Will this cost me anything?
Supports are charged to your NDIS plan at or below the NDIS price limits. There are no hidden fees, and we explain everything in a clear service agreement before support starts.
Do you work with all plan types?
Yes. We support NDIA-managed, plan-managed and self-managed participants.
How do I make a referral, and how quickly will you respond?
Use our online referral form or call 1800 328 885. Participants, families, support coordinators and hospital teams can all refer. We aim to contact the referrer within 24 hours, and we prioritise people who are medically ready for discharge from hospital.
Do you have Supported Independent Living vacancies?
Our vacancies page lists current Supported Independent Living, short-term and medium-term accommodation vacancies. We encourage visits, shared meals and trial stays before any move.
Do I need an NDIS plan to get support from you?
To use NDIS funding you need an approved NDIS plan. If you're not on the NDIS yet, our guide 'What is the NDIS, and how does it work?' explains who can apply and how. Our team is also happy to talk you through your options.
What's the difference between SIL, SDA and ILO?
SIL funds the support you receive at home. SDA funds specialist housing for people with extreme functional impairment or very high support needs. Individualised Living Options (ILO) fund a flexible support arrangement designed around you, usually for people who don't need 24/7 rostered support.
Which areas do you cover?
We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.
Referrals & enquiries
Let's talk about the support you need
Participants, families and support coordinators can refer in three quick steps. We'll be in touch within 24 hours.
- 1800 328 885
- contact@wyndhamelitesupportservices.com.au
- Suite 5, Level 1, 4 Main St, Point Cook VIC 3030
Referring a participant with full details? Use our full intake form.
Need an interpreter? Call TIS National on 131 450 and ask them to call us.