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Wyndham EliteSupport Services

Short Notice Placements

When living arrangements change suddenly, we move quickly

Emergency, short-term and medium-term accommodation with support, for times when home is no longer safe or available.

Overview

What is short notice placements?

Life can change overnight: a carer becomes unwell, a placement breaks down, or someone is ready to leave hospital with nowhere suitable to go. Short notice placements give people a safe, supported place to stay while longer-term plans are made.

Stays can be Short-Term Accommodation (respite), Medium Term Accommodation while waiting for a permanent home, or a vacancy in one of our SIL homes.

How we do it differently

  • 01

    Fast response

    Our intake team prioritises urgent referrals.

  • 02

    Safe and supported

    Trained, screened staff with nurse oversight from day one.

  • 03

    A plan for what's next

    We work on the longer-term solution while you're with us.

What's included

How we can help

Every plan is different. Choose the supports that suit you, and change them as your needs change.

  • Emergency placements
  • Short-Term Accommodation (respite)
  • Medium Term Accommodation
  • 24/7 support including overnight
  • Personal care and medication support
  • Help planning the next step

Who it's for

Support for people of all ages and abilities

We regularly support people living with:

  • Carer illness or breakdown
  • Placement breakdown
  • People ready for hospital discharge
  • People at risk of homelessness
  • Families needing respite
  • People waiting for SIL or SDA

Not sure if this is right for you? Talk to our intake team.

“When my husband went into hospital, I had no one to care for our daughter. They found her a safe place the same week.”
MariaMother & carer, Point Cook

NDIS funding

How it's funded

STA is generally funded in blocks of up to 14 days. MTA can fund accommodation while you wait for a permanent home to be ready.

Budget
Core Supports
Support category
Short-Term Accommodation, Medium Term Accommodation or SIL
Pricing
We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.

Getting started

Starting with us is simple

No pressure, no jargon. Just a conversation about what you need.

  1. 1

    Get in touch

    Call, chat or send a referral. We'll respond within one business day.

  2. 2

    Meet & plan

    A free meet-and-greet to understand your goals, culture and NDIS plan.

  3. 3

    Match your team

    We match workers by skills, language, gender preference and interests.

  4. 4

    Review & grow

    Regular check-ins to make sure support keeps working for you.

FAQs

Common questions

Can't find your answer? Call us on 1800 328 885.

How quickly can a placement start?

It depends on availability and needs, but urgent referrals are prioritised. Call us to discuss.

What does STA funding cover?

Support, accommodation, meals and activities during the stay are generally covered.

Which areas do you cover?

We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.

Referrals & enquiries

Let's talk about the support you need

Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.

Referring a participant with full details? Use our full intake form.

Need an interpreter? Call TIS National on 131 450 and ask them to call us.

  1. 1. About you
  2. 2. Participant
  3. 3. Support needed
About you