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Wyndham EliteSupport Services

In-home & Individualised Living

Structured support in your own home or the family home

Live where you want, with who you want, and get the structured support you need to do it well.

Overview

What is in-home & individualised living?

Not everyone wants, or needs, to move into a shared home. In-home support lets you stay in your own home, a rental, or the family home, with a support team organised around your routine.

Depending on your needs and plan, this may be funded as Supported Independent Living in an individual arrangement, as Individualised Living Options (ILO), or through daily living supports. We'll help you and your support coordinator work out the right fit.

How we do it differently

  • 01

    Your home, your rules

    We fit in with your household, not the other way around.

  • 02

    Family as partners

    Clear communication with family, and support that gives carers a break.

  • 03

    The right funding

    We'll explain SIL and ILO options honestly, so your plan matches your life.

What's included

How we can help

Every plan is different. Choose the supports that suit you, and change them as your needs change.

  • A consistent in-home support team
  • Morning and evening routines
  • Overnight support where needed
  • Personal care and medication support
  • Household and life skills
  • Support that works alongside family
  • Planning for a future move out of home

Who it's for

Support for people of all ages and abilities

We regularly support people living with:

  • Young adults living with family
  • People living alone or with a partner
  • Carers planning for the future
  • Intellectual disability
  • Autism
  • Physical disability

Not sure if this is right for you? Talk to our intake team.

“Our son wanted to stay home, and we needed help to make that work. Now he has a routine he's proud of, and we get to be parents again.”
GraceMother & carer, Truganina

NDIS funding

How it's funded

The right funding type depends on your needs and living arrangement. We'll help you and your support coordinator understand the options.

Budget
Core Supports / Capacity Building
Support category
Assistance with Daily Life, SIL or Individualised Living Options
Pricing
We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.

Getting started

Starting with us is simple

No pressure, no jargon. Just a conversation about what you need.

  1. 1

    Get in touch

    Call, chat or send a referral. We'll respond within one business day.

  2. 2

    Meet & plan

    A free meet-and-greet to understand your goals, culture and NDIS plan.

  3. 3

    Match your team

    We match workers by skills, language, gender preference and interests.

  4. 4

    Review & grow

    Regular check-ins to make sure support keeps working for you.

FAQs

Common questions

Can't find your answer? Call us on 1800 328 885.

Is this the same as SIL?

Sometimes. SIL can be delivered in an individual living arrangement when it's justified by your needs. Many people living with family use ILO or daily living supports instead. We'll help you find the right fit.

Will this cost me anything?

Supports are charged to your NDIS plan at or below the NDIS price limits. There are no hidden fees, and we explain everything in a clear service agreement before support starts.

Can I change my support worker?

Yes. You can ask for a different worker at any time, with no explanation needed.

Which areas do you cover?

We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.

Referrals & enquiries

Let's talk about the support you need

Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.

Referring a participant with full details? Use our full intake form.

Need an interpreter? Call TIS National on 131 450 and ask them to call us.

  1. 1. About you
  2. 2. Participant
  3. 3. Support needed
About you