Editorial policy
Our NDIS guides and articles help participants, families and professionals make informed decisions. This is how we make sure they're accurate, clear and up to date.
Last updated 2 October 2026
Who writes our content
Our guides and blog posts are written by the Wyndham Elite Support Services team, drawing on our day-to-day work supporting NDIS participants since 2018. Each article shows its author and when it was published or last updated.
How we research and fact-check
We check every article against official sources: the National Disability Insurance Agency (ndis.gov.au), the NDIS Quality and Safeguards Commission, NDIS legislation and government health and disability services. Each article lists its sources at the end, with the date each source was last updated.
Where we give figures, such as timeframes, funding rules or statistics, we take them from those sources and say where they come from. Statistics about our own services come from our records and participant surveys, and we say so.
Keeping content up to date
NDIS rules are changing in stages until 2028. We review our articles when official guidance changes and update the date shown on the article whenever we make a meaningful change. If a rule has a start date in the future, we say so.
How we write
We write in plain English, explain NDIS terms when we first use them, and use headings, checklists and diagrams so pages are easy to scan and work with screen readers. We avoid promising funding: the NDIA decides what's included in a plan, so we say supports may be funded where they're included and appropriate.
Our services in our content
We're an NDIS provider, and our articles sometimes mention our own services where they're relevant. We don't accept payment to mention other organisations, and we don't use affiliate links. Photos labelled as representative aren't of the actual people or homes described.
General information, not advice
Our content is general information. It isn't legal, financial, medical or NDIS planning advice about your situation. Check ndis.gov.au or talk to your my NDIS contact, support coordinator or our team before making decisions.
Corrections and feedback
If you think something on our website is wrong or out of date, email contact@wyndhamelitesupportservices.com.au or call 1800 328 885. We'll check it, correct it if needed and update the page date. You can also give feedback or make a complaint.