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Wyndham EliteSupport Services

Clinical Oversight

Registered nurse oversight in every SIL home

Every SIL placement includes clinical oversight from our registered nurses, at no extra cost to your plan.

Overview

What is clinical oversight?

Good health is the foundation of a good life at home. Our registered nurses (RNs) oversee the health side of every SIL home we support, so small issues are picked up early and support workers know exactly what to do.

We are registered with the NDIS Commission for Community Nursing Care, so our nurses can also provide direct nursing care where your plan includes it.

Clinical oversight does not replace your GP or specialists. It makes sure their advice is followed day to day, and that everyone in your circle of support is working from the same plan.

How we do it differently

  • 01

    Prevention first

    Regular reviews catch changes before they become hospital admissions.

  • 02

    Trained teams

    Workers are trained and checked by our nurses in each person's health supports.

  • 03

    One plan, one team

    Clear health plans shared with family, GPs and allied health.

What's included

How we can help

Every plan is different. Choose the supports that suit you, and change them as your needs change.

  • Health and risk assessment on move-in
  • Medication management plans and audits
  • Mealtime and dysphagia plan implementation
  • Support worker training and competency checks
  • Hospital admission and discharge planning
  • Regular clinical reviews
  • Liaison with GPs, specialists and allied health
  • Incident review and escalation

Who it's for

Support for people of all ages and abilities

We regularly support people living with:

  • All SIL residents
  • People with complex health needs
  • People leaving hospital
  • People with epilepsy
  • People with swallowing difficulties
  • People taking multiple medications

Not sure if this is right for you? Talk to our intake team.

“The nurse noticed Dad's medication was making him drowsy and worked with his GP to fix it. He's so much more himself now.”
TomSon, Melton

NDIS funding

How it's funded

Clinical oversight is part of how we deliver SIL. Direct nursing care (for example wound care) may be funded separately through your plan or community nursing.

Budget
Included with SIL
Support category
No separate charge
Pricing
We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.

Getting started

Starting with us is simple

No pressure, no jargon. Just a conversation about what you need.

  1. 1

    Get in touch

    Call, chat or send a referral. We'll respond within one business day.

  2. 2

    Meet & plan

    A free meet-and-greet to understand your goals, culture and NDIS plan.

  3. 3

    Match your team

    We match workers by skills, language, gender preference and interests.

  4. 4

    Review & grow

    Regular check-ins to make sure support keeps working for you.

FAQs

Common questions

Can't find your answer? Call us on 1800 328 885.

Does clinical oversight cost extra?

No. It's included in every SIL placement we provide.

Will a nurse be at the home 24/7?

No. Support workers provide day-to-day support. Our nurses oversee plans, train staff, carry out reviews and are available for clinical escalation.

Which areas do you cover?

We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.

Referrals & enquiries

Let's talk about the support you need

Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.

Referring a participant with full details? Use our full intake form.

Need an interpreter? Call TIS National on 131 450 and ask them to call us.

  1. 1. About you
  2. 2. Participant
  3. 3. Support needed
About you