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Wyndham EliteSupport Services

Hospital Discharge

Hospital to home, safely and without delay

We work with hospital teams, the NDIA and families to get people home, or into the right supported home, as soon as they're medically ready.

Enquire now Call 1800 328 885

Overview

Planning discharge early makes all the difference

Staying in hospital longer than you need to is hard on everyone. For NDIS participants, delays often happen because the right support or housing isn't ready.

Our transition team works alongside hospital social workers, discharge planners and NDIA health liaison officers to plan discharge early, put a trained team in place and, where needed, arrange interim or SIL accommodation.

How we do it differently

  • 01

    Start planning early

    We get involved as soon as possible, not on the day of discharge.

  • 02

    Clinical handover

    Our nurses receive handover and train the team before you get home.

  • 03

    Australia-wide

    We support discharges from metropolitan and regional hospitals in every state and territory.

What's included

How we can help

Every plan is different. Choose the supports that suit you, and change them as your needs change.

  • Early discharge planning with the hospital team
  • Rosters of care and quotes for NDIS plans
  • Interim and medium-term accommodation options
  • Clinical handover to our registered nurses
  • Staff training before you arrive home
  • Equipment and home set-up coordination
  • Transport home from hospital
  • Close follow-up in the first weeks

Who it's for

Support for people of all ages and abilities

We regularly support people living with:

  • New spinal cord or brain injury
  • Stroke and neurological conditions
  • People who can't return to their previous home
  • Long-stay patients awaiting SIL or SDA
  • People with complex health needs
  • Psychosocial disability after an inpatient stay

Not sure if this is right for you? Talk to our intake team.

“Referrals are turned around quickly and the intake team actually calls back. That makes a huge difference when a patient is ready to go home.”
SamHospital social worker

NDIS funding

How it's funded

Funding depends on your plan. Where a plan needs to change for discharge, the NDIA can prioritise reviews for people in hospital.

Budget
Core Supports
Support category
Assistance with Daily Life, SIL or Medium Term Accommodation
Pricing
We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.

Hospitals we work with

Discharge support from hospitals across Australia

We support hospital discharges in every state and territory. These local pages cover major hospitals in every state and territory except Tasmania: choose one for local discharge information. Hospital staff can also visit our page for discharge teams.

Victoria

Western Melbourne

Northern Melbourne

Eastern Melbourne

Southern Melbourne

Inner Melbourne

Barwon South West

Grampians

Loddon Mallee

Hume

Gippsland

New South Wales

Sydney – Central & East

Sydney – North

Sydney – West

Sydney – South West

Central Coast & Hunter

Mid North Coast

Northern Rivers

Illawarra & Shoalhaven

Southern NSW

New England & North West

Central West & Orana

Riverina & Murray

Far West

Queensland

Greater Brisbane

Gold Coast & Sunshine Coast

Darling Downs & South West

Wide Bay & Burnett

Central Queensland

Mackay & Whitsunday

Townsville & North

North West

Far North

Cape York & Torres Strait

Western Australia

Perth – Central

Perth – North

Perth – East

Perth – South

Peel

South West

Great Southern

Wheatbelt

Mid West

Pilbara

Kimberley

Goldfields-Esperance

South Australia

Adelaide – North

Adelaide – West

Adelaide – Central & East

Adelaide – South

Adelaide Hills

Barossa, Light & Lower North

Fleurieu & Kangaroo Island

Murray & Mallee

Riverland

Limestone Coast

Yorke & Mid North

Eyre & Western

Far North

Northern Territory

Greater Darwin

Top End

Katherine & Big Rivers

Barkly

Central Australia

Australian Capital Territory

Canberra – North

Canberra – South

Getting started

Starting with us is simple

No pressure, no jargon. Just a conversation about what you need.

  1. 1

    Get in touch

    Call, chat or send a referral. We'll respond within one business day.

  2. 2

    Meet & plan

    A free meet-and-greet to understand your goals, culture and NDIS plan.

  3. 3

    Match your team

    We match workers by skills, language, gender preference and interests.

  4. 4

    Review & grow

    Regular check-ins to make sure support keeps working for you.

FAQs

Common questions

Can't find your answer? Call us on 1800 328 885.

How quickly can you respond to a hospital referral?

We aim to contact the referrer within one business day and prioritise patients who are medically ready for discharge.

What if the person can't go back to their old home?

We can arrange interim or medium-term accommodation, or a SIL placement, while longer-term housing is sorted out.

Which areas do you cover?

We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.

Related services

Referrals & enquiries

Let's talk about the support you need

Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.

Referring a participant with full details? Use our full intake form.

Need an interpreter? Call TIS National on 131 450 and ask them to call us.

  1. 1. About you
  2. 2. Participant
  3. 3. Support needed
About you