Feedback & complaints
We want to hear what's working and what isn't. Giving feedback or making a complaint will never affect your support.
How to tell us
- Call us on 1800 328 885
- Email contact@wyndhamelitesupportservices.com.au
- Speak to your support worker, house supervisor or any manager
- Ask a family member, friend or advocate to contact us for you
What happens next
- We acknowledge your complaint within 2 business days.
- We talk with you about what happened and what outcome you'd like.
- We investigate fairly and keep you updated.
- We tell you what we found and what we'll change.
Need an interpreter? Call TIS National on 131 450. If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service.
NDIS Quality and Safeguards Commission
You can also contact the NDIS Commission at any time, whether or not you have spoken to us first.
1800 035 544