Key points
- Search the NDIS Provider Register on the NDIS Commission website to check whether a provider is registered, suspended or revoked.
- Then search the Commission's compliance actions for banning orders, compliance notices and other action.
- Workers for registered providers in risk-assessed roles need an NDIS worker screening clearance, which lasts 5 years.
- In Victoria, you can also check the Victorian Disability Worker Commission's register of prohibition orders.
- Since 1 July 2026, SIL must come from a registered provider, and NDIA-managed participants can only use registered providers.
Why check NDIS provider registration
A registered NDIS provider has been checked against the NDIS Practice Standards and must follow the NDIS Code of Conduct, report serious incidents, and make sure workers in risk-assessed roles have an NDIS worker screening clearance. Checking NDIS provider registration takes a few minutes and is one of the simplest ways to protect yourself or the person you support.
Registration matters more as the NDIS changes. Since 1 July 2026, supported independent living must be delivered by a registered provider. If your plan is NDIA-managed, you can only use registered providers. More supports, including personal care and daily living supports, are due to require registration from 1 July 2027.
How to check NDIS provider registration, step by step
You'll need the provider's business name or ABN. You'll find these on their website, service agreement or invoices.
Infographic
Checking a provider in 5 steps
- 1
Get the provider's details
Note the legal business name and ABN. Trading names can be different from the registered name.
- 2
Search the NDIS Provider Register
On the NDIS Commission website, search for the provider. Check the status is registered, not suspended or revoked.
- 3
Check what they're registered for
Look at the supports the provider is registered to deliver. Make sure they cover what you need, such as SIL.
- 4
Search compliance actions
Search the Commission's compliance and enforcement actions for banning orders, compliance notices, enforceable undertakings and infringement notices.
- 5
Ask about worker screening
Ask the provider to confirm workers supporting you have a current NDIS worker screening clearance.
Understanding the search results
The register shows providers that are currently registered, or whose registration has been suspended or revoked.
Infographic
What the registration status means
Registered
- What it means
- The provider is registered with the NDIS Commission
- What to do
- Check they're registered for the supports you need
Suspended
- What it means
- The provider's registration is temporarily taken away
- What to do
- Don't start new supports. Ask the provider and the Commission what it means for you.
Revoked
- What it means
- The provider's registration has been permanently taken away
- What to do
- Find another provider for supports that need registration
Not listed
- What it means
- The provider may be unregistered, or registered under another name
- What to do
- Search by ABN, and ask the provider directly
| Question | What it means | What to do |
|---|---|---|
| Registered | The provider is registered with the NDIS Commission | Check they're registered for the supports you need |
| Suspended | The provider's registration is temporarily taken away | Don't start new supports. Ask the provider and the Commission what it means for you. |
| Revoked | The provider's registration has been permanently taken away | Find another provider for supports that need registration |
| Not listed | The provider may be unregistered, or registered under another name | Search by ABN, and ask the provider directly |
Checking compliance actions and banning orders
The NDIS Commission publishes the compliance and enforcement action it takes. Search the provider's name, and the names of key people if you know them. The register includes:
- Banning orders, which stop or restrict a provider or worker from providing supports
- Compliance notices, which are written directions to comply with the rules
- Enforceable undertakings, which are written commitments to take or stop specific actions
- Suspension or revocation of a provider's registration
- Infringement notices, which are financial penalties
Checking support workers
An NDIS worker screening check is where a state or territory screening unit decides whether a worker is cleared or excluded from working with people with disability. A clearance is valid for 5 years. Workers in risk-assessed roles with registered providers must have one. Unregistered providers have no legal requirement for their workers to be screened.
If you self-manage and employ or engage workers directly, you can use the NDIS Worker Screening Database to link workers and see whether they have a clearance, a pending application, or an exclusion or suspension.
In Victoria, the Victorian Disability Worker Commission can also make prohibition orders that stop a person working as a disability worker, or set conditions on their work. You can check its register of prohibition orders.
Red flags to look out for
Registration is a starting point. Be careful if a provider:
- Can't or won't give you their ABN or registration details
- Says they're registered but you can't find them on the register
- Offers SIL but isn't registered for it
- Pressures you to sign an agreement quickly, or to change plan management
- Won't put prices, cancellation terms or the support you'll get in writing
- Can't confirm their workers have NDIS worker screening clearances
Checking our registration
Wyndham Elite Support Services is a registered NDIS provider based in Point Cook, supporting people across Wyndham, Melbourne's west and Australia-wide. Our registration number and a link to our NDIS Provider Register listing are on our About page.
- About Wyndham EliteOur registration and team
- How to choose an NDIS provider8 questions to ask
- Feedback and complaintsHow to raise a concern with us
- NDIS support in Point CookOur local office
Common questions
Where is the NDIS Provider Register?
On the NDIS Quality and Safeguards Commission website, under Find a registered provider.
Do I have to use a registered provider?
If your plan is NDIA-managed, yes. If you self-manage or are plan-managed, you can use unregistered providers for many supports, but SIL must come from a registered provider, and more supports will need registration from July 2027.
How long does an NDIS worker screening clearance last?
5 years.
What if I can't find a provider on the register?
Search by ABN as well as name, as the registered name can differ from the trading name. If you still can't find them, ask the provider for their registration details, and treat them as unregistered until you can confirm.
Sources
We checked this article against these official sources. Dates show when each page was last updated. Links open in a new tab.
- Find a registered provider · NDIS Quality and Safeguards Commission
- Search for banning orders and other compliance decisions · NDIS Quality and Safeguards Commission
- Worker screening for participants · NDIS Quality and Safeguards Commission
- Prohibition orders · Victorian Disability Worker Commission
- Mandatory registration and transition pathways for supported independent living (SIL) · NDIS Quality and Safeguards Commission
- Securing the NDIS for future generations · NDIS (ndis.gov.au) · 23 September 2026
- Report an issue or make a complaint about a provider or worker · NDIS Quality and Safeguards Commission
This is general information, not advice about your situation. NDIS rules are changing in stages until 2028, so check ndis.gov.au or talk to our team before making decisions.