Hospital Discharge
Hospital discharge support from Princess Alexandra Hospital
We work with Metro South Health discharge teams, the NDIA and families to plan safe transitions home, or into supported accommodation, for NDIS participants leaving Princess Alexandra Hospital.
Overview
Planning discharge early makes all the difference
Staying in hospital longer than you need to is hard on everyone. For NDIS participants, delays often happen because the right support or housing isn't ready.
Our transition team works alongside hospital social workers, discharge planners and NDIA health liaison officers to plan discharge early, put a trained team in place and, where needed, arrange interim or SIL accommodation.
How we do it differently
- 01
Start planning early
We get involved as soon as possible, not on the day of discharge.
- 02
Clinical handover
Our nurses receive handover and train the team before you get home.
- 03
Australia-wide
We support discharges from metropolitan and regional hospitals in every state and territory.
What's included
How we can help
Every plan is different. Choose the supports that suit you, and change them as your needs change.
- Early discharge planning with the hospital team
- Rosters of care and quotes for NDIS plans
- Interim and medium-term accommodation options
- Clinical handover to our registered nurses
- Staff training before you arrive home
- Equipment and home set-up coordination
- Transport home from hospital
- Close follow-up in the first weeks
Who it's for
Support for people of all ages and abilities
We regularly support people living with:
- New spinal cord or brain injury
- Stroke and neurological conditions
- People who can't return to their previous home
- Long-stay patients awaiting SIL or SDA
- People with complex health needs
- Psychosocial disability after an inpatient stay
Not sure if this is right for you? Talk to our intake team.
“Referrals are turned around quickly and the intake team actually calls back. That makes a huge difference when a patient is ready to go home.”
NDIS funding
How it's funded
Funding depends on your plan. Where a plan needs to change for discharge, the NDIA can prioritise reviews for people in hospital.
- Budget
- Core Supports
- Support category
- Assistance with Daily Life, SIL or Medium Term Accommodation
- Pricing
- We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.
Tertiary
Princess Alexandra Hospital
199 Ipswich Rd, Woolloongabba QLD 4102 · Metro South Health
Queensland's statewide spinal injuries unit; an expansion adding 219 acute and 30 ICU beds is due late 2026.
Key facilities
- 24h emergency department
- Major trauma centre
- Helipad
- Intensive care unit
- Spinal injuries unit
Specialisations
- Liver and kidney transplant
- Trauma
- Spinal injuries
- Cancer
Discharging to these areas
Princess Alexandra Hospital serves people living in these areas. We provide SIL and in-home support in all of them.
Hospital social worker or discharge planner? Information for discharge teams
Getting started
Starting with us is simple
No pressure, no jargon. Just a conversation about what you need.
- 1
Get in touch
Call, chat or send a referral. We'll respond within one business day.
- 2
Meet & plan
A free meet-and-greet to understand your goals, culture and NDIS plan.
- 3
Match your team
We match workers by skills, language, gender preference and interests.
- 4
Review & grow
Regular check-ins to make sure support keeps working for you.
How quickly can you respond to a hospital referral?
We aim to contact the referrer within one business day and prioritise patients who are medically ready for discharge.
What if the person can't go back to their old home?
We can arrange interim or medium-term accommodation, or a SIL placement, while longer-term housing is sorted out.
Which areas do you cover?
We deliver support in all Australian states and territories through our own teams and local partners, in metropolitan, regional and rural areas.
Related services
Referrals & enquiries
Let's talk about the support you need
Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.
- 1800 328 885
- contact@wyndhamelitesupportservices.com.au
- Suite 5, Level 1, 4 Main St, Point Cook VIC 3030
Referring a participant with full details? Use our full intake form.
Need an interpreter? Call TIS National on 131 450 and ask them to call us.