Supported Independent Living
Supported Independent Living in Townsville
What SIL is, who it's for and how to access it, with registered nurse oversight in every home we support, for people living across the Townsville City Council (QLD), including Townsville, Douglas, Kirwan, Aitkenvale and Thuringowa.
Overview
What is supported independent living?
Supported Independent Living (SIL) is NDIS funding for help with daily tasks in your home, so you can build skills and live as independently as possible. It is most often delivered in a shared home, with support available up to 24 hours a day.
SIL pays for the support, not the house. Rent and living costs are paid by you, and the home itself may be funded separately through Specialist Disability Accommodation (SDA) if you're eligible.
We match housemates carefully, considering personalities, interests, age, culture and support needs, and every home has a consistent team led by a house supervisor with clinical oversight from our registered nurses.
How we do it differently
- 01
Thoughtful housemate matching
Visits, shared meals and trial stays before you commit, so you can meet housemates first.
- 02
Registered nurse oversight
Our clinical team reviews health plans, medication and risks in every home.
- 03
Skills that grow
Every resident has goals, and we track progress towards more independence.
What's included
How we can help
Every plan is different. Choose the supports that suit you, and change them as your needs change.
- 24/7 rostered and active overnight support
- Personal care and medication support
- Meal planning, shopping and cooking
- Household tasks and budgeting
- Health appointments and coordination
- Community access and outings
- Behaviour support plan implementation
- Housemate matching and house meetings
Who it's for
Support for people of all ages and abilities
We regularly support people living with:
- Intellectual disability
- Acquired brain injury
- Autism
- Psychosocial disability
- Physical disability and spinal cord injury
- Complex and high intensity needs
Not sure if this is right for you? Talk to our intake team.
“Moving Mum into shared living was hard. The team took time to learn her routines and her language, and she's settled better than we ever hoped.”
NDIS funding
How it's funded
SIL needs to be included in your NDIS plan, usually based on a roster of care (quote) that we prepare with you. SDA, if needed, is funded separately.
- Budget
- Core Supports
- Support category
- Assistance with Daily Life (SIL)
- Pricing
- We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.
Townsville & North
Supported Independent Living in Townsville
We deliver supported independent living across the Townsville City Council in Townsville & North, Queensland, through our own teams and trusted local partners, with registered nurse oversight and a single intake team for referrals. People in Townsville are usually discharged from Townsville University Hospital.
Suburbs and towns we cover
- Townsville
- Douglas
- Kirwan
- Aitkenvale
- Thuringowa
Hospitals serving Townsville
We take referrals from discharge teams at these hospitals and support safe transitions home, including from Townsville University Hospital's tertiary referral for north queensland and trauma services.
Nearby areas in Townsville & North, Queensland
Getting started
Starting with us is simple
No pressure, no jargon. Just a conversation about what you need.
- 1
Get in touch
Call, chat or send a referral. We'll respond within one business day.
- 2
Meet & plan
A free meet-and-greet to understand your goals, culture and NDIS plan.
- 3
Match your team
We match workers by skills, language, gender preference and interests.
- 4
Review & grow
Regular check-ins to make sure support keeps working for you.
Do you provide supported independent living in Townsville?
Yes. We support people across the Townsville City Council, including Townsville, Douglas, Kirwan, Aitkenvale and Thuringowa, through our own teams and trusted local partners.
Can you help with discharge from Townsville University Hospital?
Yes. We work with discharge teams at Townsville University Hospital and other hospitals serving Townsville to plan a safe move home or into supported accommodation.
What's the difference between SIL, SDA and ILO?
SIL funds the support you receive at home. SDA funds specialist housing for people with extreme functional impairment or very high support needs. Individualised Living Options (ILO) fund flexible support in your own home or a host arrangement, usually for people who don't need 24/7 rostered support.
How do I get SIL in my NDIS plan?
Talk to your support coordinator or planner about your home and living goals. You'll usually need functional assessments (for example from an occupational therapist) and a roster of care from a provider. We can prepare the roster and help gather evidence.
Can I visit a home before moving in?
Yes. We encourage visits, shared meals and trial stays before any move.
Related services
Referrals & enquiries
Let's talk about the support you need
Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.
- 1800 328 885
- contact@wyndhamelitesupportservices.com.au
- Suite 5, Level 1, 4 Main St, Point Cook VIC 3030
Referring a participant with full details? Use our full intake form.
Need an interpreter? Call TIS National on 131 450 and ask them to call us.