Complex Care 24/7
Complex Care 24/7 in South Australia
Skilled, nurse-supervised support for people with complex physical and health needs, at home or in SIL, across all 68 council areas of South Australia, from Adelaide to regional communities.
Overview
What is complex care 24/7?
Some supports need more than a caring worker. They need specific training, a clear clinical plan and oversight from a registered nurse. That's what our complex care teams provide.
We deliver High Intensity Daily Personal Activities (HIDPA), the NDIS term for supports that need extra skills and competency, around the clock where needed, in your own home or in one of our SIL homes.
How we do it differently
- 01
Competency-based teams
Every worker is trained and assessed by our nurses for each person's specific supports.
- 02
Clinical governance
Care plans written and reviewed by registered nurses with your treating team.
- 03
Consistency
A small, stable team who know you, so support is safe and personal.
What's included
High intensity supports we provide
Every plan is different. Choose the supports that suit you, and change them as your needs change.
- Complex bowel care
- Enteral (PEG) feeding and management
- Severe dysphagia management
- Tracheostomy management
- Urinary catheter management
- Ventilator management
- Subcutaneous injections
- Complex wound management
- Epilepsy and seizure management
Who it's for
Support for people of all ages and abilities
We regularly support people living with:
- Spinal cord injury
- Motor neurone disease
- Multiple sclerosis
- Acquired brain injury
- Cerebral palsy
- Complex neurological conditions
Not sure if this is right for you? Talk to our intake team.
“After my injury I didn't think I could live at home again. My team manages my care safely every day, and I'm back doing what I love.”
NDIS funding
How it's funded
High intensity supports are funded at higher price levels in the NDIS Pricing Arrangements. We'll provide a clear quote for your plan.
- Budget
- Core Supports
- Support category
- Assistance with Daily Life (high intensity)
- Pricing
- We charge at or below the NDIS price limits. You'll get a clear service agreement before support starts. No surprises.
South Australia
Complex Care 24/7 across South Australia
We deliver complex care 24/7 in 13 regions of South Australia, with registered nurse oversight, a single intake team and support that follows people from hospital to home.
Adelaide – North
4 councils, including Elizabeth, Salisbury, Modbury, Port Adelaide
Adelaide – West
3 councils, including Woodville, Mile End, Glenelg
Adelaide – Central & East
7 councils, including Adelaide CBD, Prospect, Walkerville, Norwood
Adelaide – South
3 councils, including Marion, Mitcham, Noarlunga
Adelaide Hills
2 councils, including Stirling, Mount Barker
Barossa, Light & Lower North
4 councils, including Nuriootpa, Gawler, Kapunda, Two Wells
Fleurieu & Kangaroo Island
4 councils, including Goolwa, Victor Harbor, Yankalilla, Kingscote
Murray & Mallee
5 councils, including Murray Bridge, Mannum, Tailem Bend, Karoonda
Riverland
3 councils, including Berri, Loxton, Renmark
Limestone Coast
7 councils, including Mount Gambier, Port MacDonnell, Millicent, Naracoorte
Yorke & Mid North
11 councils, including Kadina, Maitland, Port Broughton, Balaklava
Eyre & Western
11 councils, including Whyalla, Port Lincoln, Cummins, Tumby Bay
Far North
4 councils, including Port Augusta, Quorn, Coober Pedy, Roxby Downs
Our South Australia team
Gazi Mostafa Shahriar
Disability Support Worker
Adelaide
Kawsar Ahmad
Disability Support Worker
Adelaide
Major hospitals we work with in South Australia
See all hospitals on our hospital discharge page.
- Royal Adelaide HospitalCentral Adelaide Local Health Network (CALHN) Port Rd, Adelaide SA 5000Discharge support
- Lyell McEwin HospitalNorthern Adelaide Local Health Network (NALHN) 120–130 Haydown Rd, Elizabeth Vale SA 5112Discharge support
- Modbury HospitalNorthern Adelaide Local Health Network (NALHN) 41–69 Smart Rd, Modbury SA 5092Discharge support
- Flinders Medical CentreSouthern Adelaide Local Health Network (SALHN) Flinders Dr, Bedford Park SA 5042Discharge support
- The Queen Elizabeth HospitalCentral Adelaide Local Health Network (CALHN) 28 Woodville Rd, Woodville South SA 5011Discharge support
- Mount Gambier and Districts Health ServiceLimestone Coast Local Health Network 276–300 Wehl St North, Mount Gambier SA 5290Discharge support
- Whyalla Hospital and Health ServiceFlinders and Upper North Local Health Network 20 Wood Tce, Whyalla Norrie SA 5608Discharge support
- Port Augusta Hospital and Regional Health ServiceFlinders and Upper North Local Health Network 71 Hospital Rd, Port Augusta SA 5700Discharge support
- Port Pirie Regional Health ServiceYorke and Northern Local Health Network Port Pirie SA 5540Discharge support
- Port Lincoln HospitalEyre and Far North Local Health Network Oxford Tce, Port Lincoln SA 5606Discharge support
- Riverland General HospitalRiverland Mallee Coorong Local Health Network Maddern St, Berri SA 5343Discharge support
Current vacancies in South Australia
- Vacancy availableSIL
Elizabeth
Supported Independent Living · 1 of 3 rooms
SDA: Improved Liveability
- Near Lyell McEwin Hospital
- Local Adelaide team
- 24/7 support
Areas we serve
Complex Care 24/7 by council area
We support people in every Australian state and territory. Local pages cover 68 South Australia councils: choose yours to see local towns, hospitals, vacancies and team members.
Adelaide – North (4)
Adelaide – West (3)
Adelaide – Central & East (7)
Adelaide – South (3)
Adelaide Hills (2)
Barossa, Light & Lower North (4)
Fleurieu & Kangaroo Island (4)
Murray & Mallee (5)
Riverland (3)
Limestone Coast (7)
Yorke & Mid North (11)
Eyre & Western (11)
Far North (4)
Getting started
Starting with us is simple
No pressure, no jargon. Just a conversation about what you need.
- 1
Get in touch
Call, chat or send a referral. We'll respond within one business day.
- 2
Meet & plan
A free meet-and-greet to understand your goals, culture and NDIS plan.
- 3
Match your team
We match workers by skills, language, gender preference and interests.
- 4
Review & grow
Regular check-ins to make sure support keeps working for you.
Do you provide complex care 24/7 across South Australia?
Yes. We support people in all 68 South Australia council areas, from metropolitan Adelaide to regional and remote communities, through our own teams and trusted local partners.
Which South Australia hospitals do you take referrals from?
We work with discharge teams at hospitals across South Australia, including Royal Adelaide Hospital, Lyell McEwin Hospital, Modbury Hospital, Flinders Medical Centre.
What does 'high intensity' mean in the NDIS?
High Intensity Daily Personal Activities (HIDPA) are supports that need workers with specific skills and competency, such as tracheostomy care, enteral feeding or complex bowel care.
Are your workers trained for my specific needs?
Yes. Workers complete training and are assessed as competent by a registered nurse for each person's specific supports before working alone.
Will this cost me anything?
Supports are charged to your NDIS plan at or below the NDIS price limits. There are no hidden fees, and we explain everything in a clear service agreement before support starts.
Related services
Referrals & enquiries
Let's talk about the support you need
Participants, families and support coordinators can refer in three quick steps. We'll be in touch within one business day.
- 1800 328 885
- contact@wyndhamelitesupportservices.com.au
- Suite 5, Level 1, 4 Main St, Point Cook VIC 3030
Referring a participant with full details? Use our full intake form.
Need an interpreter? Call TIS National on 131 450 and ask them to call us.